FAQ's

FREQUENTLY ASKED QUESTIONS

What are your candles made of?
LiveYoung Candle Co. scented candles are made with all-natural soy wax, braided cotton wicks, and fragrance oils. Just wax, wick, and scent with no other additives or dyes.

Where do you get your ingredients?
We source all of our ingredients from companies here in the US.

Where are you candles made?
All of our candles are hand-poured and hand-packaged at our Brick & Mortar location in Frederick, MD.

Do you have a store I can visit in-person?

Yes our Brick & Mortar is located at 916 N. East Street, Frederick, MD.  We also offer Candle making classes at the store.

Why should I trim the wick and only burn your candles for 4-5 hours at a time?
These are common instructions and good practices for any candle and are meant to prolong a candle’s burn time. A longer wick creates a larger flame, a larger flame melts the wax faster, and the wax melts faster than the wick burns away. So the longer your candle burns, the larger the flame gets, causing your candle to melt faster and faster. Keeping the wick trimmed and burning 4-5 hours at a time slows everything down so you get a longer burn time.

Additionally, burning your candle for 4-5 hours at a time ensures that the wax melts all the way to the edge of the container. The melted wax (not the flame) is what gives off your candle’s scent, so this will maximize your candle’s scent when lit. It will also prevent your candle from “tunneling”, or burning a hole down the center of the candle while leaving a ring of un-melted wax along the inside of the container.

How quickly will my order ship?
We make every effort to ship your orders as quickly as possible. All of our candles are made to order and will usually ship with-in 2-7 day of the order received.

When can I burn my candle for the first time?

We recommend that you wait at least 1 week after you have received your candle to burn it for the first time, this will give you the maximum scent throw for your candle.

What makes an all-natural soy wax candle different?
While paraffin wax is refined from crude oil, soy wax is made from soybeans- a completely renewable resource grown here in the US. Compared to paraffin, soy wax burns cleaner with no petrol-carbon soot. Soy wax also burns slower than paraffin, so soy wax candles also last longer.

Can I buy your products wholesale to sell them in my store?
Absolutely! To learn more about joining our growing list of wholesale partners, you can register on our website.  https://liveyoungcandles.com/pages/whole-sale-special-events

Why are my candles discoloring?

Natural ingredients can always impact the eventual color of your candles. Because fragrance oils often include ingredients like vanillin, citrus, & cinnamon that may vary from batch to batch, you might find your candles discoloring over time.  There is nothing wrong with the fragrance oil or your candle it is just a common variable when using natural ingredients.

Why do my candles look like they are sweating? 

The good thing about sweating caused by temperature change is that it doesn’t affect the quality of the candle, the way it burns or the scent. You can simply wipe the excess oil off with a tissue. To avoid this keep your candles away from drafts, direct sunlight, and rooms that vary in temperature.