Our Rewards Program is a loyalty system that lets you earn points through online purchases, in-store candle-making classes, and vessel refills. You can redeem your points for discounts, free products, and other exclusive perks. It’s our way of showing appreciation for your continued support!

Membership is automatic and completely free! Simply create an account or place your first order, and you'll instantly become part of our rewards community. No additional sign-up steps required.

Your rewards dashboard provides a complete overview of your points balance, tier status, and available benefits. Visit the "Rewards" section to view your points history, redeem rewards, or check your progress towards the next tier level.

Advancing through our VIP tiers is simple: earn points through purchases and program activities. Each tier has specific point requirements, and your progress is clearly displayed in your rewards dashboard. The more you engage with our program, the faster you'll unlock premium benefits.

Yes—reward points reset every year at midnight on January 1st. But don’t worry, we’ll send out a reminder before they expire so you have time to use them. Be sure to redeem your points before the new year so you don’t lose them!

We’re phasing out our in-store class loyalty cards to make way for our new rewards program, which offers even more perks and flexibility. But don’t worry—if you already have a class punch card, we’ll absolutely honor it until it’s full. You’ll still receive your free class once all punches are completed.

After that, you’ll need to switch over to our new rewards program. Please note: You can’t earn class credit on both systems at the same time, so you’ll need to choose whether to use your in-store card or apply the points to your rewards account for each class.

Yes, you do! When you bring in any vessels for a refill, you’ll earn points for every dollar spent—5 points for every $1. Your points will be added manually after your purchase, so make sure your account is set up and your info is up to date so we can apply them correctly!

No. You will not receive points for classes taken prior to signing up for this loyalty program.

No. Whoever purchases the class certificate will get the points for the class.

No. You will only earn loyalty points when you purchase your class ticket directly through us. This includes purchases made via Eventbrite, our online class certificates, in-store, or over the phone.

If you purchase your ticket through third-party vendors such as “Big Deals,” your transaction is not processed through our system—so unfortunately, points cannot be applied.

You’ll see your points added after you attend your candle-making class or once you pay for your in-store vessel refills. For refills and classes, points will be manually added to your account shortly after your visit.

No, you won’t earn points on the value paid with a gift card. However, any amount you spend beyond the gift card balance will earn points as usual.

Discount codes for $5, $10, or $20 off can only be used for online purchases and are not valid in-store. However, you can redeem rewards like free wax melts, perfumes, or candle classes in-store.